GuideFCA-registered UK lender FRN 782472 (opens the FCA register in a new tab)

CHOCs explained: client handles own collections

CHOCs (client handles own collections) is a form of invoice finance where the arrangement is disclosed to your customers - they are told to pay into an account controlled by the funder - but your own team keeps chasing and collecting. It sits between factoring (the funder collects) and confidential invoice discounting (customers are not told).

INV-2048Arden Health Group

Illustration

Cash received · this invoice

A £50,000 invoice on 30-day terms

Invoice value
£50,000
Paid to you, day 1–2
£45,000
When your customer pays
£4,000
£50,000

On a £50,000 invoice on 30-day terms: £45,000 advanced at 90%, £4,000 when your customer pays, a fee of about £1,000.

Illustrative: a 90% advance and a discount charge of about 2% of the invoice. Rates and advances vary by business, sector and customers.

Check eligibility
Comparison of factoring, CHOCs and confidential discounting: who is told and who chases payment

Worked example

A CHOCS invoice from start to finish.

A wholesaler on a CHOCS facility invoices a retailer £40,000 on 45-day terms and chases the payment itself.

Collections stay with you, so a customer who pays late costs you the extra charge, and your own credit control decides how long that is.

Check eligibility

A CHOCS invoice from start to finish.: the figures
Invoice value, on 45-day terms£40,000
Advanced within 24–48 hours (85%)£34,000
Discount charge, about 2% per 30 days, for 45 days£1,200
Paid to you when your customer pays£4,800
Total cost of funding this invoice£1,200 (3% of the invoice)
If your customer pays 15 days late+£400 in charges

Illustrative: up to 85% advanced and a discount charge of about 2% of the invoice per 30 days. Rates, advances and any service fee vary by business, sector and customers, and are confirmed in writing before you commit.

Where CHOCs fits

Where CHOCs fits
FactoringCHOCsConfidential invoice discounting
Customers told a funder is involvedYesYesNo
Who chases paymentThe funderYour businessYour business
Typical businessSmaller or growing firms wanting collections supportFirms with capable credit control that do not need confidentialityEstablished firms with strong systems and reporting

Why a business might choose it

  • You keep the customer relationship. Your team does the chasing, in your own style.
  • It can be available earlier than confidential discounting. Because payments go to a funder-controlled account, the funder has more visibility, which can make it an option for businesses that are not yet ready for confidential terms.
  • Often lower cost than full factoring, as the funder is not running your collections.

What to weigh up

  • Customers will know a funder is involved (usually through a notice on invoices).
  • Your credit control has to be consistent: availability falls if collections slip.
  • Reporting and reconciliation are still required.

Compare the main options in factoring vs invoice discounting, or see the invoice factoring and invoice discounting pages.

CHOCs: a practical decision test

CHOCs fits when you want your own team to stay in charge of collections but do not need the arrangement to be confidential.

Commercial fit

Suits businesses with capable credit control that are not yet ready, or do not want to pay, for confidential invoice discounting.

Evidence and eligibility

Funders look for consistent collections, clean ledger reporting and customers who pay into the controlled account.

Operational fit

Your team still chases every invoice. Availability falls if collections slip, so staffing and discipline matter.

Alternatives

Full factoring if you want collections handled for you; confidential invoice discounting once systems and track record support it.

CHOCs: model the downside, not just the headline

Model what happens to availability if debtor days lengthen by two or three weeks, and whether your team can carry the collections workload in a busy month.

Where this can go wrong

Customers will see the funder’s notice on invoices. If a key customer would react badly to disclosure, discuss it before choosing a disclosed structure.

CHOCs: questions to ask before signing

  1. How will customers be notified, and what will invoices say?
  2. What reporting is required, and how often?
  3. How is availability calculated as debtor days change?
  4. What would it take to move to confidential terms later?

CHOCs: documents and controls to prepare

Every invoice finance discussion goes better with the same core pack: a current aged-debt report, representative contracts and invoices with delivery or acceptance evidence, recent management accounts with a short cash forecast, and an honest schedule of credit notes, bad debts and customer concentration. We keep one maintained resource covering the full pack, the questions that surface the all-in cost, and what to monitor once a facility is live - read the invoice finance preparation checklist.

This guide is general information, not a recommendation or an offer of finance.

Practical implementation

Show that your collections process works

Use the guide to organise the evidence and operating decision, not simply to compare product labels.

01

Credit control

Set out who chases, when, and how disputes and promises to pay are recorded.

02

Reporting

Agree how often you will report collections and changes to the ledger.

03

Fallback

Understand when the funder can take over collections, and what triggers it.

Next step

See what your invoices could release

Tell us how your business invoices and a director will give you a straight, no-obligation view on fit - usually within a day or two.