Privacy policy
Last updated June 2026
This policy explains how Cashbook Finance Limited ("Cashbook Finance", "we", "us") collects and uses personal information when you visit this website, make an enquiry, or apply for a funding facility. Cashbook Finance is a company registered in England and Wales (company no. 10723098), registered with the Financial Conduct Authority (reg. no. 782472), with its registered office at Cumberland House, 24–28 Baxter Avenue, Southend-on-Sea, Essex SS2 6HZ. Cashbook Finance is also registered with the Information Commissioner's Office (ICO) under reference ZB545200. For any privacy query, contact us at info@cashbookfinance.co.uk.
Information we collect
We collect information you provide directly — typically your name, business name, email address, telephone number, the amount and type of funding you're interested in, and details about your business or property that you choose to share in an enquiry or application. If your facility proceeds, we may collect further financial and identity information needed to assess and provide it. We also collect limited technical information automatically when you use the site (see our cookies policy).
How we use your information
We use your information to respond to your enquiry, assess your eligibility and provide funding, manage our relationship with you, meet our legal and regulatory obligations, prevent fraud and financial crime, and improve our service. We rely on one or more lawful bases for this: your consent, the performance of a contract, compliance with a legal obligation, and our legitimate interests in operating and protecting our business.
Sharing your information
We may share information, where necessary and lawful, with funding partners involved in providing your facility, credit reference and fraud prevention agencies, professional advisers and service providers acting on our behalf, and regulators or authorities where we are required to do so. We do not sell your personal information.
Keeping your information
We keep personal information only for as long as necessary for the purposes above and to meet legal, regulatory and accounting requirements, after which it is securely deleted or anonymised.
Your rights
Subject to applicable law, you have the right to access the personal information we hold about you, to have it corrected or erased, to restrict or object to certain processing, and to data portability. You can also withdraw consent where processing is based on consent. To exercise any of these, email info@cashbookfinance.co.uk. If you're unhappy with how we handle your information you can complain to the Information Commissioner's Office (ico.org.uk).
Security
We take appropriate technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No transmission over the internet is completely secure, but we work to safeguard the information you share with us.
Changes to this policy
We may update this policy from time to time. The latest version will always appear on this page. This policy is provided for general information and does not form part of any contract.